Refer to Map (In the Textbook) 25

question 54

Essay

Refer to Map (in the textbook) 25.3 and list the issues that arose as a result of territorial expansion.

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Definitions:

Customer Service Strategy

A plan designed to improve how a business interacts with its customers, aiming to enhance satisfaction and loyalty.

Order Cycle

The sequence of events from the moment a customer places an order to the delivery of the product or service.

Functions

In the context of business and technology, functions refer to distinct tasks or operations that a system, department, or software is designed to perform.

Customer Relationship Management (CRM)

The process by which companies get new customers, keep the customers they already have, and grow the business by increasing their share of customers’ purchases.