Jordon, a Manager, Realizes That Many Employees Are Leaving the Organization

question 16

Multiple Choice

Jordon, a manager, realizes that many employees are leaving the organization. He identifies inconvenient work timings and some of the new employment policies as the causes. Jordon decides to introduce better policies and flexible work timings to reduce employee turnover. This scenario illustrates Jordon's _____ skills.

• A) mechanical
• B) technical
• C) diagnostic
• D) spatial
• E) time management

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Definitions:

Assertive Communication

A style of communication in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without being aggressive.

Electronic Communication

The transfer of information using electronic mediums such as email, instant messaging, social media platforms, or text messaging.

Oral Interaction

Communication that involves speaking and listening, as opposed to written or non-verbal exchanges.

"I" Statement

"I" Statement is a communication technique used to express one's feelings or thoughts in a non-confrontational manner by focusing on personal perception.