Delta Corp

question 85

Multiple Choice

Delta Corp. introduced a new set of policies, giving its employees more flexibility in work timings. This decision was made in response to complaints from employees about fatigue. Which step of the rational decision-making process is illustrated in the scenario?

• A) Defining the situation
• B) Evaluating the possible alternatives
• C) Selecting the alternative
• D) Implementing an alternative
• E) Evaluating decision effectiveness

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Definitions:

Multicultural Organization

An organization that recognizes, respects, and incorporates a variety of cultural expressions and practices in its operations.

Resistance To Change

The reluctance of individuals or groups to adjust to new procedures, processes, or transformations within an organization.

Feedback

A process in which information about past behavior is provided to an individual, team, or organization for the purpose of influencing future behavior or outcomes.

Implementing New Technology

The process of integrating and adopting novel technological solutions within an organization, system, or society to improve efficiency or capabilities.