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Which of the following is a good strategy for small businesses?
Internal Attributions
The process of explaining one's own or others' behavior as being caused by internal characteristics, such as personality traits or abilities.
External Attributions
The process of attributing the cause of one's own or others' behaviors to external factors or situations.
Attribution Theory
The view that people are motivated to discover the underlying causes of behavior as part of their effort to make sense of the behavior.
Self-Fulfilling Prophecy
A belief or expectation that influences behavior in a way that causes the belief to become true.
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