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To Overcome Resistance to Change, the Top Management of a Company

question 84

Multiple Choice

To overcome resistance to change, the top management of a company discusses with its employees the new employee policies and procedures that it proposes to bring in and also seeks their involvement in the change process. This scenario illustrates the _____ technique that helps reduce resistance to change.


Definitions:

Destructive Escalations

Situations where conflicts or problems worsen significantly due to adverse reactions or interventions.

A-type Conflict

Task-oriented conflict, focusing on disagreements about the content and outcomes of a task being performed, rather than personal issues.

Emotional Attachment

A deep and enduring emotional bond that connects one person to another across time and space.

Feedback

Information given to individuals regarding their performance or behavior, intended to guide future adjustments or improvements.

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