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Southwest Airlines Encourages Attendants to Make Up a Pre-Flight Routine

question 21

Short Answer

Southwest Airlines encourages attendants to make up a pre-flight routine that is humorous, personalized, and non-routine. This approach suggests that Southwest uses a(n) _____ structural control system.


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Root DNS Server

A domain name system (DNS) server that contains the master listings for an entire top-level domain.

Master Listings

Detailed listings or directories that contain comprehensive information on a specific subject or category.

Top-level Domain

The highest level in the hierarchical Domain Name System of the Internet, indicated by the last part of a domain name.

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