Performance Is the Dimension of Quality That Refers To

question 20

Multiple Choice

Performance is the dimension of quality that refers to:

• A) a product's primary operating characteristic.
• B) the degree to which a product's design and operating characteristics meet established standards.
• C) a probability of not malfunctioning during a specified period.
• D) a measure of product life.
• E) the speed and ease of repair.

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Definitions:

Encoding

The process of converting information into a form that can be stored, processed, or transmitted, often used in the context of memory or data transfer.

Listening Skills

Refer to the ability to accurately receive and interpret messages in the communication process, crucial for effective interpersonal relations.

Body Language

The nonverbal signals that we use to communicate our feelings and intentions to others, including gestures, postures, and facial expressions.

Suspend Judgment

The practice of withholding judgment or conclusion until all evidence has been considered or more information is obtained.