Virtually All Successful Quality-Enhancement Programs Involve Making the Person Responsible

question 89

Multiple Choice

Virtually all successful quality-enhancement programs involve making the person responsible for doing the job responsible for making sure it is done right. This critical ingredient in total quality management refers to:

• A) employee involvement.
• B) strategic commitment.
• C) technology.
• D) materials.
• E) methods.

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Definitions:

Financial Assets

Financial assets such as stocks and bonds are claims to the income generated by real assets or claims on income from the government.

Directly Contribute

To have a clear and straightforward impact on an outcome or result.

Indirectly Contribute

To assist or influence in a secondary manner or through an indirect channel or system.

Real Asset

Physical or tangible assets, such as real estate, commodities, or natural resources, which have intrinsic value.