Operations Management Was Once Called _____

question 30

Multiple Choice

Operations management was once called _____.

• A) service management
• B) process management
• C) waste management
• D) production management
• E) output management

Understand the significance and scope of essential skills training to employee performance and organizational success.

Identify the types and content of training most prevalent in Canadian organizations and their purposes.

Recognize the importance of technical, management, and safety training in adapting to change and competition.

Appreciate the role of orientation training in aligning new employees with organizational values and practices.

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Definitions:

Weschler Intelligence Scale

A standardized intelligence test designed to measure cognitive ability in adults and children.

Mental Age

A measure of an individual's cognitive ability expressed as the age at which an average individual achieves the same ability.

Analytical Intelligence

The ability to analyze, evaluate, judge, or compare and contrast information, often considered a component of general intelligence.

Creative Intelligence

The ability to use imagination and innovation to solve problems, often linked with the capability to see new perspectives.