______ Is the Process of Comparing Management Processes and Performance

question 13

Multiple Choice

______ is the process of comparing management processes and performance metrics to best practices.

• A) strategic planning
• B) benchmarking
• C) risk analysis
• D) business process reengineering

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Definitions:

Brave

The quality of being able to face and endure danger, difficulty, or pain without being overcome by fear; exhibiting courage.

Linking

The process of connecting or associating two or more elements together.

Redirecting

A technique used in behavior management to guide someone's behavior from inappropriate to desirable alternatives.

Angry Feelings

Emotional responses characterized by annoyance, frustration, or rage.