Social Service Organizations with Workers with Heavy Caseloads Have Unusually

question 15

Multiple Choice

Social service organizations with workers with heavy caseloads have unusually high turnover rates. This is an example of which of the following sources of conflict?

• A) personal differences
• B) information deficiencies
• C) role incompatibility
• D) environmental stress

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Definitions:

Gender

The range of characteristics pertaining to, and differentiating between, masculinity and femininity, encompassing roles, behaviors, activities, expectations, and identities.

Organizational Life

Refers to the experiences, culture, dynamics, and day-to-day operations within an organization.

Feminist Approaches

A range of methodologies and perspectives which aim to understand the nature of gender inequalities in society, and to promote gender equality.

Hostile Environment

A form of sexual harassment where conduct directed at a person because of her or his sex or sexuality unreasonably interferes with the person’s ability to perform her or his job.