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A Patient Is Transported to the Emergency Room from a Local

question 2

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A patient is transported to the emergency room from a local skilled nursing facility and admitted for a bacterial blood infection. The nurse reviews the transferring physician notes, which indicate that the patient has dementia. The nurse contacts the patient's son for additional health history information. Information provided by the son would be considered:

Understand the role of nonverbal communication in enhancing or hindering the communication process.
Learn the ethical implications of communication within a professional setting.
Understand the different directions of organizational communication (upward, downward, lateral, diagonal).
Distinguish between situations suitable for oral vs. written communication.

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