A ____ Is a Document (Preferably Online) That Lists Every

question 30

Multiple Choice

A ____ is a document (preferably online) that lists every service and software package supported within an organization, plus the names of first- and second-level support contacts for those services or software packages.

• A) call tracking list
• B) help desk program list
• C) supported services list
• D) change management list

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Definitions:

Vouchers Payable

Liabilities or debts owed by a company for purchases made on credit, documented by vouchers.

Gross Method

An accounting practice where purchases are recorded at their full invoice amount without deducting any purchase discounts.

Periodic Method

An accounting approach used to value inventory and determine the cost of goods sold in which physical counts are done periodically, typically at the end of an accounting period.

Gross Method

An accounting method used to record purchases at the full invoice amount without deducting any cash discounts.