For Documenting Problems, Some Organizations Use a Software Program Known

question 23

Short Answer

For documenting problems, some organizations use a software program known as a(n) ____________________ (also informally known as help desk software).

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Definitions:

Collateral Characteristics

Attributes or features that are parallel or supplementary to the main qualities or aspects of something or someone.

Personal Qualities

The characteristics, traits, or attributes that define an individual’s personality or demeanor.

Integrally Involved

Being essential or fundamental to the entirety of a process, activity, or existence.

Making Judgments

The process of forming opinions or conclusions about people, situations, or objects based on the information available, experiences, and reasoning.