What Type of Fraud Occurs When the Deposits of Current

question 2

Multiple Choice

What type of fraud occurs when the deposits of current investors are used to pay returns on the deposits of previous investors with no real investment happening?

• A) Skimming.
• B) Ponzi Scheme
• C) Channel Stuffing.
• D) Payroll Fraud.

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Definitions:

Service Expectations

The preconceived notions or standards that customers have regarding the levels of service they should receive.

Perishability

A characteristic of a service.

Service Quality Dimensions

Aspects used to evaluate the quality of service, including reliability, responsiveness, empathy, assurance, and tangibles.

Service Gap

The difference between customer expectations for service quality and the actual service delivered. This gap can influence customer satisfaction and business success.