Examlex
Which of the following is a principle of the Code of Ethics of the International Ethics Standards Board for Accountants but not a principle found in the AICPA Professional Code of Conduct?
Negative Word of Mouth
The act of consumers sharing unfavorable opinions or experiences about a product, service, or brand with others, which can potentially harm the business's reputation.
Service Failures
Situations in which a business fails to meet customer expectations in the delivery of its services, leading to dissatisfaction and potential loss of trust.
Emotional Customers
Consumers who base their purchasing decisions primarily on their emotions or feelings towards a product, brand, or experience.
Flight Cancellation Desks
Facilities or counters at airports where travelers can get assistance and make alternative arrangements when their flights are cancelled.
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