Which of the Following Describes Documents That Accompany Customer Payments

question 20

Multiple Choice

Which of the following describes documents that accompany customer payments to help the clerk identify the payments?

• A)Receipts such as register tapes.
• B)Accommodation certificates such as authenticated customer tokens.
• C)Turnaround documents such as remittance advices.
• D)Checks stamped with restrictive endorsements such as customer signatures.

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Definitions:

Human Relations

The skill or ability to work effectively through and with other people.

Grapevine

An informal channel of communication, often characterized by rumor, gossip, or unofficial information, within an organization or community.

Organizations

Entities, either public or private, constructed for a specific purpose, characterized by structures and efforts towards collective goals.

Vertical Communication

Messages that are communicated according to an organization’s chain of command by flowing both upward and downward.