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While talking with the nursing supervisor, a graduate RN expresses frustration that a Mexican American client always has several family members at the bedside. The most appropriate action by the nursing supervisor to help the graduate RN become a patient advocate is to
Heuristic
A rule of thumb that suggests a course of action or guides problem solving but does not guarantee an optimal solution.
Cognitive Schema
A mental framework that helps organize and interpret information, based on past experiences and knowledge.
Cognitive Heuristic
Simple, efficient rules which people often use to form judgments and make decisions; they are mental shortcuts that reduce the cognitive load of making a decision.
Proposition
A statement or assertion that expresses a judgment or opinion.
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