Customer Relationship Management Includes Sales Efforts Linked to Customer Information

question 23

True/False

Customer relationship management includes sales efforts linked to customer information whereby an exporters sales office in direct contact with the target market buyer.

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Definitions:

Visibility to Constituents

The degree to which an organization's actions, decisions, or state is seen and understood by its members or stakeholders.

Power Distance Cultures

Cultures where there is acceptance of unequal distribution of power in institutions and organizations.

Insubordination

The act of deliberately disobeying or refusing to follow the orders or directions of a superior authority within an organizational context.

Face-Saving

Actions or strategies aimed at preserving one's dignity or reputation in the face of potential embarrassment or shame.