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After General Mills received immediate, fierce, and racist comments about its Cheerios ad featuring a mixed-race couple, General Mills:
Seeking Exceptions
The process of identifying instances where the usual problem does not occur or is less severe, indicating potential solutions or coping mechanisms.
Problematic Behavior
Actions or conduct that are considered inappropriate, concerning, or disruptive, often signaling underlying issues.
Antecedents
events or conditions that precede and influence behaviors or outcomes.
Negative Reactions
Adverse responses or feedback to a situation, action, or stimulus, often characterized by opposition or dislike.
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