The Basic Idea Behind Customer Relationship Management Is That Companies

question 182

True/False

The basic idea behind customer relationship management is that companies can use databases to customize products and communications to customers that would result in higher sales and profits.

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Definitions:

Consciousness

The state of being aware of and able to think about oneself, one's surroundings, and one's thoughts and feelings.

Relations

The ways in which two or more concepts, objects, or people are connected, which can involve various types of interpersonal or social connections.

Practices

Routinely performed actions or activities by individuals or groups in specific contexts, forming the basis of societal and cultural norms.

Organization

A group of people structured and managed to meet a particular goal or to carry out a specific set of tasks, often with a defined hierarchy and rules.