[Solved] A claim is when a firm makes an exaggerated statement about a good or service, while puffery is when a firm makes a factual statement about a good or service. Psychosexual Stage: A Freudian concept involving a series of stages of childhood development, each marked by erotic attachment to a different body area. Freudian Theory: A psychological framework developed by Sigmund Freud that emphasizes unconscious processes and childhood experiences in shaping behavior. Psychoanalytic Approach: A theory and method of psychiatric treatment that emphasizes unconscious processes and conflicts as the sources of mental disorder and psychological distress. Psychopathology: The examination of mental illnesses focusing on their symptoms, origins, and therapeutic approaches.