A Patient States That He Occasionally Takes an Over-The-Counter Laxative

question 2

Multiple Choice

A patient states that he occasionally takes an over-the-counter laxative for constipation.This information is an example of which of the following?

• A) Objective data
• B) Inspection
• C) Subjective data
• D) Alternative therapy

---

Definitions:

Net Promoter Score

A metric used to gauge the loyalty of a firm's customer relationships, based on how likely customers are to recommend the company to a friend or colleague.

Customer Satisfaction

The measure of how well a company's products or services meet or surpass the expectations of its customers.

Long-Term Customer Relationship

An ongoing engagement between a business and its customers aimed at fostering loyalty, trust, and sustained interaction over time.

Short-Term Customer Relationship

A business strategy focusing on quick and immediate sales with little emphasis on building long-term customer loyalty.