The Nurse Used a Combination of Spoken and Written Information

question 22

Multiple Choice

The nurse used a combination of spoken and written information to teach a patient about the medications she will be taking when she leaves the hospital.Which of the following is another teaching resource available to the patient that can provide her with the latest information once she is home?

• A) A direct phone number to an on-call nurse
• B) A Web site's navigational address
• C) All written informational material in a neat folder
• D) A list of journal articles with direct information

---

Definitions:

360-Degree Performance

A method of performance assessment where an employee is evaluated by feedback from supervisors, peers, subordinates, and sometimes clients.

Supervisors

Individuals who oversee and manage the work performance of others, ensuring tasks are completed efficiently and effectively.

Subordinates

Employees who work under the supervision of a manager or superior within an organizational hierarchy.

Leniency Bias

The tendency to evaluate others more favorably than their actions or performance might warrant.