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The Consumer Bill of Rights was introduced in _____.
Managing Change
The process, tools, and techniques used to manage the people-side of change to achieve the required business outcomes, ensuring that changes are smoothly and successfully implemented.
Change Process
The sequence of steps or activities that an individual or organization follows to move from a current state to a desired future state.
Diagnosing Needs
The process of identifying and assessing the requirements or gaps that need to be addressed within an organization or system.
Sustaining Change
The process of maintaining and solidifying changes made within an organization over the long term.
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