Correctly Using a Patient's Name During Conversation Is Important

question 21

Multiple Choice

Correctly using a patient's name during conversation is important.Which of the following is the correct way to address a new patient?

• A)Patients who are older than the staff should not be addressed by their first names.
• B)One should use the patient's title (Mr. ,Mrs. ,Ms. ,or Dr. )and last name,unless requested by the patient to do otherwise.
• C)Use the patient's first name to convey a friendly atmosphere in the office.
• D)Call the patient Madam or Sir while in the waiting room to maintain his/her privacy.

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Definitions:

Ecdysozoans

A major group of invertebrate animals including arthropods and nematodes, defined by their shared trait of molting an exoskeleton (ecdysis).

Unique Adaptation

A distinctive or specialized feature, structure, or behavior developed by an organism to improve its chances of survival and reproduction in its environment.

Insects

A class of arthropods, characterized by a three-part body (head, thorax, abdomen), three pairs of legs, compound eyes, and two antennae.

Arthropod

An invertebrate that belongs to phylum Arthropoda; characterized by a hard exoskeleton; a segmented body; and paired, jointed appendages.