Each Person Who Answers the Telephone Should _______

question 12

Multiple Choice

Each person who answers the telephone should _______.

• A)use a unique script
• B)use the same script
• C)avoid the use of a script
• D)read the script,word for word

Understand and explain the role and challenges of women in the military.

Describe the basic models of power in society and differentiate among them.

Analyze the gender gap in political behavior and attitudes.

Recognize and explain the concept and issues related to electronic sweatshops.

---

Definitions:

Risk Taking

The action of engaging in activities that involve risk or uncertainty, with the potential for both positive and negative outcomes.

Innovation

The process of introducing new ideas, devices, or methods to improve goods, services, or processes.

Triggering Event

A specific occurrence that initiates a chain of events or causes a particular effect or reaction.

Lifelong Learning

The ongoing, voluntary, and self-motivated pursuit of knowledge for personal or professional reasons throughout a person’s life.