You Are an Administrative Assistant Who Was Hired as an Appointment

question 19

Multiple Choice

You are an administrative assistant who was hired as an appointment clerk.The receptionist is frequently absent,and so the business office coordinator assigns you to act as the receptionist while performing your regularly assigned duties.You state that it seems unfair that you always have to do both jobs.Her response is,"I have to assign duties to provide coverage for the office.I can't be concerned as to whether or not it is fair." This is an example of which classification of conflict?

• A)Intrapersonal
• B)Interpersonal
• C)Intragroup
• D)Intergroup

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Definitions:

Human Resource Department

A division within an organization focused on recruitment, management, and direction of people who work in the organization, ensuring compliance with employment and labor laws.

Global Arena

The international stage or context in which countries, cultures, and economies interact and engage with each other.

Culture Shapes

The manner in which the prevailing culture of a society or organization influences behaviors, attitudes, and perceptions.

Stakeholders

Individuals or entities that have an interest or stake in the success and operations of a business, including employees, customers, investors, and suppliers.