Which of the Following Is the Appropriate Action When It

question 21

Multiple Choice

Which of the following is the appropriate action when it is impossible to see a patient within 10 minutes of his/her arrival?

• A)Immediately reschedule the patient.
• B)Inform the patient of the delay and the approximate time the dentist will see him/her.
• C)Wait at least 20 minutes before informing the patient.
• D)No action is necessary unless the dentist must cancel the appointment.

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Definitions:

Damages

Monetary compensation awarded to a party in a legal proceeding as a remedy for loss or injury.

Punitive Damages

Financial compensation awarded to a plaintiff, over and beyond the actual damages incurred, to punish the defendant for egregious or malicious conduct.

Plaintiff

An individual or entity that brings a lawsuit against another in a court of law.

Breach of Contract

The failure of one party to fulfill the terms of a contract without lawful excuse.