Which of the Following Is an Appropriate Way to Inform

question 16

Multiple Choice

Which of the following is an appropriate way to inform a patient of an opening in the schedule when filling a cancellation from the call list?

• A)"We have several cancellations,tomorrow… is there any chance you could come in?"
• B)"We have rearranged tomorrow's schedule and have an open appointment… are you available tomorrow afternoon at four?"
• C)"Mr.Johnson had a heart attack and can't make his appointment tomorrow… would you like to have his scheduled appointment time?
• D)"Mr.Johnson just cancelled his appointment… do you think you could come in tomorrow at 2?"