Procedural and Interactional Fairness Are More Critical for Organizational Citizenship

question 30

True/False

Procedural and interactional fairness are more critical for organizational citizenship behaviour than distributive fairness.

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Definitions:

Encouragement

The act of giving support, confidence, or hope to someone, often used in a work context to inspire or motivate employees.

Goal Setting

The process of establishing specific, measurable, achievable, relevant, and time-bound objectives that guide individuals or organizations.

Forced Ranking System

A controversial performance management system where employees are ranked against each other in categories, often leading to a certain percentage being identified as top performers, while others are deemed low performers.

Merit Pay

A compensation system where employees receive pay increases based on their performance, rewarding those who exceed expectations.