What Is the Fundamental Challenge That Managers Face in Their

question 28

Multiple Choice

What is the fundamental challenge that managers face in their communication with employees?

• A)balancing upward and downward communication
• B)balancing social-emotional and task demands
• C)balancing administrative and developmental demands
• D)balancing social-emotional and technical demands
• E)balancing social and emotional demands

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Definitions:

Emotional Component

An aspect of a phenomenon that relates to feelings, emotions, and affective states of individuals involved.

Cognitive Dissonance

The psychological discomfort experienced when holding two conflicting beliefs, attitudes, or values simultaneously.

Consonance

A harmonious agreement or compatibility among the components of a system, philosophy, or group, often leading to a coherent and unified whole.

Emotional Contagion

A dynamic process through which the emotions of one person are transferred to another, either consciously or unconsciously, through nonverbal channels.