When Providing an Explanation for a Controversial Policy, What Should

question 330

Multiple Choice

When providing an explanation for a controversial policy, what should an organization do?

• A)Use the grapevine
• B)Use informal communication
• C)Use a telephone hotline, intranet, or webcast
• D)Use a rich communication medium
• E)Use a computer-mediated communication

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Definitions:

Thank-You

An expression of gratitude.

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A relationship or interaction style where individuals address each other by their first names, indicating a level of familiarity.

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Pap Test

A screening procedure for cervical cancer involving the collection of cells from the cervix.