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Based on their research, sociologists Richard Cloward and Lloyd Ohlin identified three basic gang types which emerge on the basis of the type of illegitimate opportunity structure available in a specific area. The __________ is devoted to theft, extortion, and other illegal means of securing an income.
Repeat Business
The act of a customer returning to purchase products or services from a business multiple times, indicating satisfaction and loyalty.
American Management Association
A professional organization aimed at promoting management development and educational practices in the United States.
Personal Attack
An argumentative strategy where the focus is shifted from the issue at hand to the character of the opponent, often involving insults or accusations.
Complaint
An expression of discontent or grievance about a situation, service, or product, often with the expectation of a resolution or response.
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