All of the Following Are CRM Imperatives EXCEPT ________

question 52

Multiple Choice

All of the following are CRM imperatives EXCEPT ________.

• A) acquiring the right customer
• B) crafting the right value proposition
• C) instituting the best processes
• D) motivating employees
• E) learning to make profits through marginal customers

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Definitions:

Status Bar

A section at the bottom of an application window that displays information about the current status and context, such as cursor position or page number.

Arithmetic Operator

Symbols used in mathematics and programming to perform operations like addition, subtraction, multiplication, and division.

Two-digit Year

A date format that uses only the last two digits of the year, which can cause ambiguity or the "Year 2000 problem" in computing and data management.

Active Cell

The currently selected cell in a spreadsheet, where data can be entered or edited.