Studies of Customer Dissatisfaction Show That Customers Are Dissatisfied with Their

question 137

Multiple Choice

Studies of customer dissatisfaction show that customers are dissatisfied with their purchases about 25% of the time,but only about ________ complain.

• A) 1%
• B) 5%
• C) 10%
• D) 15%
• E) 20%

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Definitions:

Benevolent Sexism

A form of sexism that is couched in terms that seem kind or benevolent toward women but actually supports traditional gender roles and perpetuates gender inequalities.

Violent Movie

A film genre that contains sequences of intense physical conflict, often including harm or brutality, intended to elicit a reaction from the viewer.

Pure

Often refers to something not mixed with any other substances, showing qualities of cleanliness or undefiled nature.

Discrimination

Unfair or prejudiced treatment of individuals based on characteristics such as race, gender, age, or sexual orientation, rather than individual merit.