There Are Two Determinates of Customer Perceived Value: Total Customer

question 72

True/False

There are two determinates of customer perceived value: total customer benefit and total customer cost.

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Definitions:

Concrete Words

Words that describe specific, identifiable things, people, or places, as opposed to abstract concepts.

Nouns

Words that name people, places, things, or ideas.

Conversational Tone

A style of writing or speaking that is informal, natural, and akin to everyday spoken language, often used to create a sense of personal connection.

Business Message

Formal communication conveyed through various channels within a professional setting, often intended to inform, instruct, persuade, or collaborate.