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Clients judge the service outcome not only by its ________ but also by its functional quality.
Q5: A system of partnerships and alliances that
Q35: Companies can choose from a wide variety
Q51: Betty Crocker cake mixes using Hershey syrup
Q55: A retailer's real challenge begins after defining
Q87: Classes of services can be branded vertically
Q91: Improved handling or storage,better packaging,and improved transportation
Q104: Hewlett-Packard specializes in the high-quality,high-price end of
Q109: In exchange for the distribution of your
Q112: A _ strategy involves the manufacturer using
Q118: Most products are established at one of