Management Always Correctly Perceives What Customers Want

question 69

True/False

Management always correctly perceives what customers want.

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Definitions:

Social Contribution

The act of giving or doing something for the benefit of society or a community.

Sang And Prayed

Expression suggesting the act of singing and offering prayers, often in a religious or spiritual context.

Effort Justification

The phenomenon where people attribute a greater value to outcomes they have put effort into achieving, regardless of the actual value.

Cognitive Dissonance Theory

A psychological theory that suggests discomfort arises when an individual holds contradictory beliefs, values, or attitudes, leading them to change one to reduce the dissonance.