You Are a Supervisor for the Release-Of-Information Unit in a Medium-Sized

question 13

Multiple Choice

You are a supervisor for the release-of-information unit in a medium-sized urban hospital. You notice that the unit is receiving an average of 100 requests a month from the Social Security Administration (SSA) for disability claims. What action and recommendation would you bring to the health information management director?

• A) Analyze the work flow and amount of time it takes for a clerk to process an SSA request for information and calculate the extra amount of needed full-time equivalent time.
• B) Analyze the work flow and distribute the SSA requests equally among the clerks.
• C) Analyze the type of documents the SSA is requesting and create a designated record set to meet their needs.
• D) Analyze the work flow and the type of documents the SSA is requesting and set up a time to meet with the SSA representative.

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Definitions:

Royal Commission

is a major formal public inquiry, typically appointed by a government, to investigate and report on complex issues of significant importance.

Aboriginal Peoples

Indigenous individuals and communities who are native to a land or country, especially those recognized as such in countries like Canada, Australia, and others.

Primary Sector

The sector of an economy involving the extraction and harvesting of natural resources directly from the earth, such as agriculture, mining, and forestry.

Tertiary Sector

This term refers to the sector of an economy focused on services rather than the production of goods, including areas such as retail, entertainment, and financial services.