Benchmarking Is a Performance Improvement Techniques Based On

question 19

Multiple Choice

Benchmarking is a performance improvement techniques based on:

• A) Comparison with other high performers.
• B) Identification of key indicators.
• C) Tracking sentinel events.
• D) Continuous incremental improvement.

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Definitions:

Pauses

Breaks or moments of silence in speech or writing, which can be used for emphasis, to indicate thought, or to punctuate information.

Webinars

Online seminars, workshops, or lectures where participants can interact with the presenter via the internet.

Downtime

A period when a system, service, or machine is not operative or cannot be used, often for maintenance or due to a malfunction.

Volume

The amount of space that an object or substance occupies or its magnitude or intensity, as in sound.