Examlex
Which of the following is not one of Deming's 14 points?
Illusion Of Agreement
The false perception that consensus has been achieved in a group when, in reality, members may not fully understand or support the decision.
Mediator
An impartial individual who facilitates dialogue between conflicting parties to help them reach a mutual agreement.
Conflicts
Situations where there are disagreements, opposing interests, or disputes between individuals or groups, potentially requiring resolution or mediation.
Dissension
The presence of disagreement, dispute, or difference of opinion within a group, often leading to conflict.
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