All of the Following Are Part of the Ten Steps

question 17

Multiple Choice

All of the following are part of the Ten Steps of Crisis Communication except:

• A) Identify crisis communication team
• B) Train spokesperson
• C) Keep arm's length from your audience
• D) Be prepared to ride out the storm

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Definitions:

Perceptual Process

The sequence of steps that involves receiving, selecting, organizing, interpreting, and responding to sensory information.

Private-label Item

A product that is manufactured by one company but sold under another company's brand, typically a retailer's brand.

Branded Item

A product or service that is marketed under a particular brand name, recognized for its quality, design, or performance.

Cardinal Rules

Fundamental principles that govern behavior or operations within an organization or system.