_____ Refers to Widespread Applications and Deployment of Devices That

question 74

Multiple Choice

_____ refers to widespread applications and deployment of devices that know users, their devices, and their locations and serve as intelligent assistants to businesses and individuals.

• A) Context aware computing
• B) Cloud computing
• C) Ubiquitous computing
• D) Pervasive response computing

Understand the role of an apology and how to integrate it properly in negative messages.

Identify strategies for establishing common ground with the audience in negative messages.

Recognize the importance of providing reasons and explanations in a respectful and understanding manner.

Know the best practices for structuring the explanation section of a negative message.