In a Customer Relationship Management (CRM) System, Which of the Following

question 66

Multiple Choice

In a customer relationship management (CRM) system, which of the following is effective in tracking and analyzing customers' buying patterns?

• A) Web portals
• B) Data-mining tools
• C) Extranets
• D) Firewall networks

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Definitions:

Early Hominids

Members of the early human lineage, including all species closely related to humans after the split from the lineage leading to chimpanzees and bonobos.

Mating Patterns

The behavioral strategies or practices of a species in relation to reproduction and selection of partners.

Radiator Hypothesis

The radiator hypothesis suggests that human brain expansion during evolution was facilitated by an increase in cranial blood flow, helping to remove heat from the brain.

Blood Flow

The continuous circulation of blood in the cardiovascular system, delivering nutrients and oxygen to all cells and removing carbon dioxide and other waste products.