Hannah Likes to Frequent Citrus, a Fine Dining Restaurant, as She

question 6

Multiple Choice

Hannah likes to frequent Citrus, a fine dining restaurant, as she loves the beef lasagna there and orders it every time she visits the restaurant. However, during her recent visit, the lasagna she was served was undercooked. When she informed the manager about it, she learned that the food was cooked by a replacement chef as the usual chef was on leave. In this scenario, which of the following characteristics of services is responsible for the lack of consistency and quality of the food at Citrus?

• A)Heterogeneity
• B)Perishability
• C)Intangibility
• D)Inseparability

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Definitions:

Anger

A strong feeling of annoyance, displeasure, or hostility.

Rape Myth

False beliefs or misconceptions about rape, such as victim blaming or the belief that only certain types of individuals are raped, which contribute to the stigma and misunderstanding surrounding sexual assault.

Non-Deviant

Pertaining to behavior or actions that align with societal norms and do not deviate from accepted standards.

Multisystematic Therapy

An intensive family- and community-based treatment that addresses the multiple determinants of serious antisocial behavior in juvenile offenders.