A Difference Between People-Processing Services and Possession-Processing Services Is That

question 101

Multiple Choice

A difference between people-processing services and possession-processing services is that possession-processing services

• A) use technology directed at a customer's assets.
• B) focus more on customers and not on their physical possessions.
• C) do not require customers to enter the service factory.
• D) focus more on training employees on employee-customer interactions.

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Definitions:

Job Interview

A formal conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired.

Repetition

The act of doing or saying something again multiple times, often for learning, emphasis, or effect.

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The challenges associated with understanding complex concepts, texts, or problems.

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The ease with which people can bring an idea into consciousness and use it in thinking.