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Why Is It Important to Maintain Service Quality in Service

question 13

Essay

Why is it important to maintain service quality in service industries? Explain the four areas that service distribution should focus on to maintain the quality of service.


Definitions:

Pharmacology

The study of drugs.

Drug Administration

The method by which a drug is taken into the body, typically including oral, intravenous, topical, and inhalation routes among others.

Kilogram (kg)

A unit of mass in the International System of Units (SI), equal to 1000 grams or approximately 2.20462 pounds.

Surgery

A branch of medicine that involves the treatment of injuries or disorders by cutting, removing, or altering parts of the body to remove diseased tissue or repair damaged areas.

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