Which of the Following Makes It Necessary for Salespeople to Conduct

question 29

Multiple Choice

Which of the following makes it necessary for salespeople to conduct a thorough and continued follow-up with the clients?

• A)Conducting post-sales follow-up gives rise to cognitive dissonance.
• B)In present times, customers are more loyal toward brands and vendors now than before.
• C)Most businesses depend on repeat sales, which depend on follow-up by the salesperson.
• D)Buyers are more inclined to look for the best deal when they experience good post-sale follow-up.

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Definitions:

Motor Program

A coordinated sequence of muscle actions responsible for many behaviors we think of as automatic.

Diurnal

Active during the day and resting at night, opposite to nocturnal.

Nocturnal

Nocturnal refers to animals or activities that occur during the night or in darkness, contrasting with diurnal organisms that are active during the day.

Crepuscular

Crepuscular animals are those that are active primarily during twilight, that is, at dawn and dusk, taking advantage of lower light conditions.