Which Communication Techniques Would Be Most Effective for a Nurse

question 21

Multiple Choice

Which communication techniques would be most effective for a nurse to use during an assessment interview with an adult Aboriginal patient?

• A) Open and friendly; ask direct questions; touch the patient's arm or hand occasionally for reassurance.
• B) Frequent nonverbal behaviours, such as gestures and smiles; make an unemotional face to express negatives.
• C) Soft voice; break eye contact occasionally; general leads and reflective techniques.
• D) Stern voice; unbroken eye contact; minimal gestures; direct questions.

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Definitions:

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